Frozen Without a Plan: A Mom, 3 Kids, and the Atlanta Ice Storm

It was 4 p.m. on a Tuesday in January, and Kelly had been on the road for four hours. She was only a few miles from work, but many miles from home. Her rearview mirror showed a backseat full of children – 5-year-old Savannah, and her 9-month-old twins Caden and Kylie.

She had left work at noon, the time when most Georgians got on the road at the start of a winter storm in the Atlanta metro area. Kelly, a kindergarten teacher at the same school her children attended, had quickly loaded her kids into the car and hit the road for home.photo of television screen showing news coverage of Atlanta snowstorm

Where they sat.

And sat.

And sat.

Kelly’s mind raced – they were nowhere near home. The twins would be hungry soon and she only had one bottle for each child. She only had two diapers left and both were overdue for a diaper change. But she knew her children could not see her fear.

Instead, she and Savannah played “Frozen” – pretending Elsa was freezing the road around them and singing “Let it Go” on repeat. The twins woke up from their afternoon nap and played along with “oohs” and “ahhhs.”

As the hours passed, the trip began to get scarier. Cars slid out of control on the icy road, some off the road and some into each other. More than once, Kelly gripped the wheel as a car got dangerously close to her family’s car.

map of Atlanta traffic during the 2014 snowstorm
More than three hours into her drive and Kelly still faced a series of “red” roads. Image: Google Maps

“Why is that lady crying?” asked Savannah. “Are we going to get stuck?” She and Kelly talked about snow, ice, and how scary things can happen.

“When scary things happen, we try to help other people,” Kelly told her daughter as they began a new game of looking for people helping each other. They didn’t have to look far. Commuters helped push stuck cars off the road.

Around 9 p.m., Kelly turned on to a residential street to find people walking with wagons full of supplies, handing bottles of water and packages of food to the stranded motorists. Several offered her and her children a place to stay, as did friends of friends who were following her on Facebook. Kelly declined the offers. They were still making progress. Her children had dozed off and she was focused on getting them home to fresh diapers and more baby food.

At 10:30 p.m. she made it to the final bridge before home. She was the next car in line to cross the bridge when a police officer stopped her. They had closed the bridge. A truck trying to pass had slipped back and hit cars. The bridge was not safe.

She asked him for advice on how she could get home. “He looked at me with the saddest look and said ‘I’m sorry ma’am. You’re not getting home tonight,’” Kelly remembered.

A Night on the Road

Kelly’s husband, Jon, began calling hotels. Every single hotel was booked, even their lobbies were full of people. Around 2 a.m. Kelly pulled into a parking lot and let Savannah come to the front seat to sleep on her lap.

Savannah, Caden, and Kylie enjoy breakfast after their night sleeping in the car.
Savannah, Caden, and Kylie enjoy breakfast after their night sleeping in the car.

Kelly wished away the minutes, texting with her husband. Her full tank of gas allowed her to keep the heat running and her phone charged. “I kept worrying the babies would wake up hungry or needing a new diaper,” said Kelly. “I’m so grateful they slept and stayed calm – and didn’t poop!”

Staying positive and making the situation into a learning experience for her daughter helped them get through the night. “I almost lost it a couple of times,” remembered Kelly. “I felt the tears coming on, but I just looked at my children and kept trucking.”

An Extra Special Breakfast and a Shopping Spree

Around 5 a.m. the babies began to wake and Kelly knew she needed to get them somewhere with fresh diapers and food. She spied an open breakfast restaurant. She carried two car seats inside, where the whole family devoured pancakes.

With diapers as the next priority, she found a grocery store with its lights on. A lobby full of stranded motorists waved her inside. “The store manager, had pastries, juice, and water out for everyone,” she shared. “I asked him if I could please buy diapers for the babies. He said the registers were closed and he couldn’t sell anything, but instead took me to the baby aisle and told me to get whatever I needed.”

Home at Last

Savannah, Caden, and Kylie play in the snow after they arrived home.
Savannah, Caden, and Kylie play in the snow after they arrived home.

Police and her husband arrived around 7:30 in the morning, sharing news that the bridge had reopened. The family got in his car and drove the last few miles home.

Getting ready for bed the next night, safely at home in their warm house, Savannah asked “Can we sleep in the car again?”

“Not tonight,” said her mommy. “We’re not sleeping in the car tonight.”

Lessons Learned

“The most important thing is to be prepared,” said Kelly. “You never know what’s going to happen.”

A full tank of gas and a car phone charger were game changing supplies. They kept the family warm and connected. Kelly and Jon now stock their cars with a big bag holding three changes of clothes, water bottles, snacks, diapers, and wipes. The first of every month, Kelly cycles out the food, replacing snacks and updating clothes for the weather. “The little bit of time is worth every second for my peace of mind,” says Kelly.

Remember, an emergency can happen anywhere. Make sure you are prepared at home and on the go. For more family stories, visit our Caring for Children in Disasters portal.

Prep Check! Lockheed Martin

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Have you ever considered what you would do if you were out and about and severe weather struck? Where would you find shelter?  Would it be safe to try to go home? 

2008 Atlanta tornado damage

Photo courtesy Atlanta-Fulton County EMA

You can’t control where you will be during an emergency.  In March 2008, a tornado struck downtown Atlanta damaging several buildings and interrupting an SEC game at the Georgia Dome and an Atlanta Hawks game at Phillips Arena.  In April 2011, a tornado hit Lambert-St. Louis International Airport sending passengers scrambling for cover as debris swirled in the air around them.  Planes, with passengers in them, were damaged, windows were knocked out, and the terminal was shut down for temporarily for repairs. 

Disasters can strike any place at any time and it’s important to learn how to be safe wherever you are.

CDC’s Prep Check! takes preparedness into the community.  Each episode features a venue that many people visit regularly – large businesses, airports, churches, and more – to learn about how each of them prepares for a disaster. At the venue, we talk to emergency planners about their preparedness activities to protect employees and visitors, and experiences they have had with emergency situations.

In our first episode, we visit Lockheed Martin, one of the world’s largest defense contractors with more than 100,000 employees.  Lockheed Martin is a global security and aerospace company with a heavy footprint in research, design, development, manufacture, and sustainability Behind the scenes of the Prep Check shoot, host Tanya Johnson interviews Lockheed Martin preparedness planners.technology systems and products.  In this episode we talk to three of their emergency planners about their preparedness activities.  Go behind the scenes with Prep Check! and you’ll probably discover that you know more about this company than you realize.

Stay tuned to see how other locations prepare for emergencies and learn what you can do to keep yourself and your family safe.

Lessons from Atlanta

photo of television screen showing news coverage of Atlanta snowstormWhat many would call a “dusting,” we Atlantans would call a “snowpocalypse” as evidence by this week’s 2 inches of snow which crippled the city, causing severe gridlock across the metro area, stranding school children and commuters who were forced to abandon cars on the highway. The mayor of Atlanta and Governor Deal have been making the media circuit, trying to explain what happened to cause the city to grind to a halt, but regardless of who’s fault it was, it’s time to take a look at the situation and see what we can learn from a preparedness perspective. Here are our top 5 lessons learned, that don’t just apply to folks in the Deep South, but to everyone who might be caught in an emergency situation.

  1. You can always count on…yourself. We’d like to be able to tell you that someone from your local, state, or federal government will always be available 24/7 to help everyone during an emergency, but that’s just not realistic. First responders are there to help the people in the most need, it’s important that everyone else be self-sufficient until emergency response crews have time to get the situation under control. That means you need to be prepared for the worst, with supplies, plans, and knowledge to make sure you can care for yourself and your family until the situation returns to normal.
  2. Keep emergency supplies in your car. So much of our lives revolve around our vehicles. For most of us that’s how we get to and from work everyday, shuttle our kids, and buy groceries. And in places like Atlanta many of us have long commutes, during which time anything could happen. You have emergency supplies in your house, why not in your car? Many motorists were stranded on the highways for 10 hours or more. You need to make sure you have a blanket, water, food, and other emergency supplies stored away in your trunk just in case.
  3. Make a family emergency plan. If you can’t pick up your kids who will? Many parents were stranded on the interstate and unable to get to their children’s schools. Sit down with your family and go over what you would do in different emergency situations. Is there a neighbor or relative in the area that can help out if you aren’t able to get to your kids. Let them know you’d like to include them in your plan. Make sure you also come up with a communication plan, that includes giving everyone a list of important phone numbers, not just to save in your cellphone but to keep in your wallet or kids’ backpack. Many commuters’ cell phones died while they were sitting on the roadways for hours. If all your important phone numbers are saved to your device and it died, would you be able to remember your neighbor’s number to ask them to check in on the kids when a Good Samaritan loans you their phone?  
  4. icy streetKeep your gas tanks full. This is important to remember in other emergencies like hurricanes, when people are trying to evacuate.  If there’s a chance you’re going to need your car, or your ability to get gas is going to be restricted (due to road closures or shortages), make sure you fill up your tank as soon as you hear the first warning. Many of the motorists trying to get home this week ran out of gas, worsening the clogged roads and delaying first responders from getting to people who really needed their help.  
  5. Listen to warnings. The City of Atlanta and the surrounding metro area was under a winter storm warning within 12 hours of the first flakes, but residents and area leaders were slow to listen, most people didn’t start taking action until the snow began to fall, which lead to a mass exodus of the city. While no one likes to “cry wolf” in situations like these, it’s better to be safe than sorry. Learn the difference between a watch and a warning, and start taking action as soon as you hear the inclement forecast.